Made an order for custom printed rolls of labels for my small business, the customer service was excellent. The rep was friendly, responsive and worked with us all the way through. The price is also...


- Direct sourcing from verified China factories
- No middlemen or additional markups
- True factory-direct wholesale prices
- Built for global resellers and dropshippers
- Flexible sourcing with low inventory risk
- Direct sourcing from verified China factories
- No middlemen or additional markups
- True factory-direct wholesale prices
- Built for global resellers and dropshippers
- Flexible sourcing with low inventory risk
From product selection to door-to-door delivery — each step is visible and confirmable.

Your card information is secure and will not be disclosed
1688order follows the Payment Card Industry Data Security Standard (PCI DSS) and other security standards when processing card data
All data is encrypted
1688order will never sell your card information

We take your personal information security seriously. We are committed to maintaining transparency and minimizing authorization requests for permissions within the app. You can review our Privacy Policy and Cookie and Similar Technologies Policy for more details.
We hope you are satisfied with your purchases. If you are not 100% satisfied,you can apply forthe platform to return the items to the merchant within 7 days after the procured items arriveat the 1688order quality inspection warehouse. The return period for most items is within 7 days from the purchase date. As long as the return window is still open, you can select one or more returnable items per order for one free return.
- Free storage period: 60 days
- Start date: From the day the warehouse signs for the items
- If no request for shipment (by paying shipping fees) or any feedback is provided after 60 days, the items will be considered abandoned, and we will uniformly dispose of expired items.
Reliable logistics service providers worldwide ensure your package is delivered safely and on time. We handle customs clearance and cover tariffs under specified conditions.
If any issues arise, 1688order will cooperate with the seller and relevant logistics service providers to resolve them and offer the best solution.
Compensation voucher for delayed delivery
Returns accepted for damaged items
Refund available if tracking status shows no updates for 15 days
Refund available if package not delivered within 30 daysIf your package has been sent abroad but is returned due to reasons such as “failed international security check,” “no one to sign for it,” “incomplete address,” or “unsuccessful delivery attempt,” you will be responsible for the reshipping cost.
Shipping from China to our QC warehouse is on us. We handle 6 steps: agent purchasing, payment, signing, inspection, repackaging, and shipping. A 6% agent fee covers procurement, storage, and inspection costs. Products are at ex-factory prices with no markup (vs. 30–200% on other platforms), saving you money. After inspection, we provide 2 standard photos.


Total Cost for Sourcing Service = Product Price + International Shipping + Tariffs + Product Sourcing Service Fee (4~6%)

Click to check international shipping Fee


Domestic Returns (China)
- Common Reasons
- Logistics operation failure (damage, overweight, invalid address)
- Security check failure or customs return
- Shipping Fee Policy
- Operation failure / security rejection: ✅ Refundable
- Confiscated or destroyed items: ❌ Not refundable / no compensation
- Handling
- Returned to warehouse for reprocessing or refund
- Any additional return fees are borne by the customer
- Eligible for Compensation
- Label loss or carrier delivery error → reshipment or shipping refund
- Not Eligible
- Failed security inspection or prohibited items
- No recipient / incorrect address / refused delivery
- Common Restricted Items
- Liquids, powders, gels
- Battery-powered or electronic devices
- Food, medicine, flammable items
- Risk Notice
- Restrictions may be lifted upon request, but at your own risk
- Possible consequences: return, fines, or confiscation